What This Privacy Policy Covers
When you open an account with us, we collect the information needed to run your account — your registration details, the payment method you use (bKash, Nagad, or Rocket), your transaction history, and your device and session data. We use this to process deposits and withdrawals,
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verify your identity, and keep your account secure. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those services need to complete your transaction. We may share data with regulatory bodies
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where required by applicable law. Your data is stored on secured servers and access is restricted to authorised personnel only. Retention periods vary by data type — transaction records are kept for as long as required under applicable financial regulations, while session and device data is
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held for a shorter period. If you close your account, we retain only what we are legally required to keep. This policy applies to all account holders in Bangladesh and any other eligible regions where access is permitted under local law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.